SwiftShip courier orchestration, WareSync warehouse management, and 3PL operations — one platform, one network. Built for D2C brands, retail, and FMCG businesses ready to professionalize their logistics.
| TRACKING | COURIER | DESTINATION | STATUS | ETA |
|---|---|---|---|---|
| DLV-77213 | Delhivery | Bengaluru | Delivered | — |
| BD-40921 | Blue Dart | Hyderabad | Out for delivery | Today |
| EKT-55302 | Ekart | Kolkata | In transit | 2 days |
| DTDC-1180 | DTDC | Chennai | Label created | 3 days |
| DLV-77198 | Delhivery | Pune | In transit | 1 day |
From the moment an order is placed to the second it's delivered — and every warehouse operation in between.
Courier orchestration SaaS. Auto-allocate to the best carrier, track every package, manage NDR escalations, and reconcile COD.
Warehouse management SaaS. Real-time inventory across all your nodes, optimized put-away, pick-pack-ship workflows, and deep ERP/OMS integrations.
Physical logistics infrastructure you can outsource entirely. Managed warehouses, owned + aggregated rider fleet, and FTL/PTL freight.
Connect your store or ERP once. SwiftShip and WareSync work in concert — purchase orders trigger GRN workflows in WareSync, fulfilled orders route to the best carrier via SwiftShip, and every event flows back to your system via webhooks.
Orders sync from Shopify, Amazon, Meesho or your ERP. SwiftShip scores carriers on rate, speed, and performance history.
WareSync generates pick lists, guides put-away staff, and manages multi-node inventory in real time.
Shipments dispatch via the optimal carrier. Branded tracking page updates in real time. NDR triggers auto-retry logic.
COD remittances reconcile automatically. SLA dashboards surface exceptions before they escalate.
When you need more than software — our own warehouses, rider fleet, and freight network back you up.
Outsource your entire logistics operation to us. Storage, fulfillment, last-mile delivery, and freight — all under one SLA, one invoice, one point of contact.
Flexible storage across 8 cities, scaling from 500 sq ft shared space to dedicated nodes. Ambient, temperature-controlled, and bonded options.
800+ riders across owned and aggregated fleet. Same-day and next-day delivery across 60+ cities.
Intercity freight management across 120+ routes. Load consolidation, GPS tracking, and SLA-backed delivery.
Purpose-configured workflows for your category's specific requirements
100+ pre-built connectors. No custom dev required.
+ 80 more integrations available · View all →
Hub nodes in every major state. PIN code-level delivery coverage from Kashmir to Kanyakumari. FTL/PTL lane density across the golden quadrilateral and beyond.
Our team will understand your current logistics setup and put together a deployment plan that fits your actual volume and geography.
SwiftShip allocates every shipment to the right carrier based on rate, zone performance, and SLA — without your team lifting a finger.
From carrier allocation to COD remittance, SwiftShip handles the full post-purchase workflow.
Auto-assign shipments to the best carrier based on zone, weight, COD amount, SLA, and performance history.
Compare live rates across 15+ carriers in under 100ms. Apply business rules to balance cost and speed.
Unified tracking events from every carrier. Push notifications via SMS, WhatsApp, and email.
Automated NDR escalation workflows. Customer re-engagement via WhatsApp. RTO reduction playbooks.
Automatic matching of COD remittances from 15+ carriers. Exception flags and settlement reports.
Carrier-level SLA scorecards, zone-wise performance heatmaps, and delay root-cause analysis.
Native connectors for Shopify, WooCommerce, Amazon, Flipkart, Meesho, and all major ERPs.
Full-featured REST API with 99.9% uptime SLA. Real-time webhooks for every shipment event.
Initiate return pickups from SwiftShip. Auto-generate reverse AWBs. QC integration with WareSync.
Most customers see 15–20% freight cost reduction in the first 60 days.
WareSync brings inventory precision, pick-pack efficiency, and multi-node visibility to operations of any size.
Five modules. One platform. Everything your warehouse needs.
From GRN to dispatch — every warehouse workflow digitised and optimised.
Barcode/QR scanning for goods receipt. Automated PO matching, discrepancy alerts, and vendor scorecards.
Intelligent slotting based on velocity, weight, and pick frequency. Directed put-away to handheld devices.
Real-time inventory visibility across all your warehouses, dark stores, and retail outlets.
Wave, zone, and cluster picking. Packing station integration with weight validation.
Scheduled and on-demand cycle counts. Variance reports with root-cause tagging.
Receive, grade, and reroute returned items. QC disposition workflows: restock, refurbish, liquidate.
Native sync with SAP, Oracle, Tally, and major OMS platforms. Bi-directional inventory updates.
Run multiple brand or client operations from one WareSync instance. Separate P&L and inventory isolation.
Throughput, dwell time, picker productivity, and SLA adherence — live on mobile or wall screen.
WareSync customers typically cut order processing time by 40% within 90 days of go-live.
Flex-storage across 18 cities. Ambient, cold-chain, and bonded options. Staffed by our team, powered by WareSync, managed to your SLA.
General merchandise storage across 18 cities. Racking, fire suppression, 24/7 CCTV, bonded options.
Pharma and FMCG-grade cold storage. 2–8°C and -18°C zones. GDP-compliant handling.
Bundle products into custom packs at the warehouse. Bill of materials managed in WareSync.
Inbound and outbound quality inspection with photographic evidence.
FSSAI, MRP, and brand labelling. Shrink wrapping, carton repacking at scale.
Same-day dispatch for orders before 2PM. 99.5% order accuracy SLA.
800+ riders across owned and aggregated fleet. Same-day and next-day delivery in 60+ cities.
800+ riders across owned and aggregated fleet — TVS, Hero, and Bajaj two-wheelers. Uniformed, GPS-tracked, and background-verified.
Overflow capacity via regional courier partners. Automatically activated when owned fleet is at capacity.
Cut-off at 12PM for same-day delivery in metro areas. Sub-3-hour hyperlocal delivery in key cities.
Secure COD collection with digital acknowledgement. Remittance within T+2 days.
Turn-by-turn navigation, package scan, OTP delivery, and COD receipt — on any Android smartphone.
First-attempt delivery rate, rider productivity, zone-level SLA performance in your SwiftShip dashboard.
Full truckload and part truckload freight across 800+ lanes in India.
Dedicated trucks from 9ft to 40ft trailers. Tata, Ashok Leyland, and Eicher fleet. Transit time commitments.
Load consolidation for shipments under 2,000 kg. Shared lanes reduce your per-kg cost by 30–50% vs FTL.
Real-time vehicle location on every FTL movement. ETA updates every 30 minutes.
Established lanes across the golden quadrilateral and all major production-to-distribution corridors.
E-way bill generation, e-POD, digital LR, and GSTIN invoice — all managed in our freight portal.
Scheduled factory pickups with dock-slot booking. Integration with WareSync for seamless inbound.
Warehouse + last-mile delivery + freight, managed as one service. One SLA, one point of contact, one invoice.
Everything under one contract, one team, and one SLA — so you can focus on your brand.
Full platform access bundled in — real-time inventory, carrier orchestration, and tracking. No separate subscription.
Named contact for ops, billing, and escalations. Weekly review. Monthly business report.
Storage, fulfilment, delivery, and freight on a single monthly invoice. No multi-vendor complexity.
Onboarding team sets up your SKUs, integrates your store, and ships your first order within 48 hours.
99.5% order accuracy. Same-day dispatch before 2PM. Miss the mark — credits auto-applied.
No capex. No minimum commitment for 90 days. Pay per shipment and per sq ft used.
No infrastructure investment required. Pilot with us before committing to a long-term arrangement.
ⓘ Free 30-day trial with access to all functionalities
The rates shown in the price list are net amounts
Playbooks, benchmarks, and case studies from real shipments across D2C, FMCG, and retail.
Non-delivery reports are the biggest margin killer in Indian e-commerce. Here's the playbook we use with D2C brands.
Most operators default to full audits. Here's why cycle counts work better for high-SKU operations and how to run them.
We analysed 80,000+ shipments across 6 carriers. Who delivered on time, by zone and weight slab.
Remittance mismatches cost Indian brands crores annually. The 5 most common causes and how SwiftShip handles each.
When does it make sense to book a full truck? We answer with data from 120+ freight lanes across India.
Most D2C founders can't tell you their true fulfilment cost. Here's how to calculate it and what benchmarks to aim for.
By switching to SwiftShip's smart NDR workflows and carrier scoring, this brand recovered ₹4.2L in shipments that would have been returned.
Manual pick lists and paper-based GRN were costing this brand 3-4% of inventory in errors. WareSync's barcode-guided workflows fixed it.
A Hyderabad retailer needed to exit their own warehouse before peak season. SendIt onboarded them under 48 hours at zero setup cost.
12-step playbook to cut non-delivery returns. Covers carrier retry logic, customer communication flows, and address verification.
Download free →On-time delivery rates, RTO benchmarks, and COD timelines across 8 carriers. Based on 80K+ real shipments.
Download free →Free spreadsheet to calculate your true fulfilment cost per order including storage, pick-pack, delivery, RTO, and COD fees.
Download free →Full REST API reference for SwiftShip and WareSync. Authentication, webhooks, SDKs, and integration guides.
View API docs →Step-by-step guides for store integrations, carrier setup, WMS workflows, and troubleshooting common issues.
Open Help Centre →FTL vs PTL, NDR, RTO, GRN, AWB, COD, SLA, POD, WMS — every logistics term explained in plain English.
Browse glossary →A 45-minute session with one of our solution engineers.
We'll audit your current carrier mix and warehouse setup, show you exactly how SwiftShip and/or WareSync would integrate, and give you a savings estimate before you commit to anything.
Tell us what you need and we'll come back with a detailed quote covering storage, delivery, and freight.
We'll quote specific rates per sq ft, per shipment, and per tonne-km — not "starting from" ranges.
Our commercial team will respond within 48 business hours with a detailed rate card.
Sales, partnerships, operations support, or press — our team is reachable.
Want a demo, a quote, or a pricing conversation? Our sales team responds within 4 business hours.
Existing customers with platform or operations issues. P1 issues resolved within 2 hours.
Journalist, analyst, or podcaster? Our comms team handles press enquiries and interview requests.
BHIVE Platinum Church Street
48, Church St, Haridevpur,
Shanthala Nagar, Ashok Nagar,
Bengaluru, Karnataka 560 001
No.786/289, Rajiv Gandhi Rd,
JP Nagar 6th Phase,
Bengaluru, Karnataka 560 078,
India
SwiftShip courier orchestration, WareSync warehouse management, and 3PL operations — all in one place.
Choose your platform to continue
This Privacy Policy is published by SendIt Logistics Private Limited (CIN: U74999KA2025PTC123456), a company incorporated under the Companies Act, 2013, with its registered office at BHIVE Platinum, 48, Church Street, Ashok Nagar, Bengaluru – 560 001, Karnataka, India ("SendIt", "we", "us", or "our").
SendIt operates the SwiftShip courier orchestration platform, the WareSync warehouse management system, and provides third-party logistics (3PL) services. This Policy is framed in compliance with India's Digital Personal Data Protection Act, 2023 ("DPDPA 2023").
When you register for SwiftShip or WareSync, we collect your name, business name, GST number, work email address, mobile number, billing address, and payment instrument details (stored via our PCI-DSS-compliant payment processor).
In the course of processing shipments, we collect and process the following data about end consignees: full name, delivery address (including PIN code), mobile number or email address for delivery notifications, order value (for COD purposes), and package contents description.
For last-mile delivery operations, we collect real-time GPS location data from our rider application. This data is used solely for route optimisation, live tracking provision, COD accountability, and operational performance monitoring.
We use personal data for: providing and operating the platforms; fulfilling 3PL service obligations; processing payments and COD reconciliation; sending shipment tracking notifications; conducting security monitoring; complying with applicable law; and improving our services through aggregate analytics.
We share personal data with: carrier partners (shipment data for delivery purposes); payment processors (Razorpay, Cashfree); cloud infrastructure providers (AWS Mumbai region); communication service providers (SMS/WhatsApp notifications); and regulatory authorities when required by applicable Indian law. We do not sell personal data to any third party.
Shipment and consignee data is retained for 7 years from the date of shipment. Account data is retained for the duration of the customer relationship and for 7 years thereafter. Rider location data is retained in raw form for 90 days and in aggregated form for 3 years.
You have the right to access, correction, erasure, and grievance redressal in respect of your personal data. To exercise any of these rights, contact our DPO at sales@sendit.co.in. We will respond within 30 days.
Our website uses strictly necessary cookies (session management, security) and analytics cookies (Google Analytics 4, deployed only with consent). Advertising and tracking cookies are not deployed on our Platforms.
We implement industry-standard security controls including TLS 1.2+ encryption in transit, AES-256 encryption at rest, role-based access controls, and multi-factor authentication.
Email: sales@sendit.co.in
Address: Data Protection Officer, SendIt Logistics Private Limited, BHIVE Platinum, 48, Church Street, Ashok Nagar, Bengaluru – 560 001
These Terms of Service ("Terms") constitute a binding legal agreement between SendIt Logistics Private Limited (CIN: U74999KA2025PTC123456), having its registered office at BHIVE Platinum, 48, Church Street, Ashok Nagar, Bengaluru – 560 001, Karnataka, India ("SendIt", "we", "us"), and the entity or individual that has completed the registration process for the SwiftShip or WareSync platform ("Customer").
"Platform" means the SendIt platform, comprising the SwiftShip courier orchestration software and/or the WareSync warehouse management system, as subscribed by the Customer.
Subject to these Terms and payment of applicable fees, SendIt grants the Customer a non-exclusive, non-transferable, revocable licence to access and use the Platform during the Subscription Term solely for the Customer's internal business operations.
SendIt commits to a monthly uptime of 99.5% for the SwiftShip and WareSync platforms, measured on a calendar month basis and excluding scheduled maintenance windows, force majeure events, and downtime caused by the Customer's systems or third-party carrier API outages.
Service credits: 10% of that month's subscription fee for uptime between 99.0–99.4%; 20% for uptime between 98.0–98.9%; 30% for uptime below 98.0%. Credits must be claimed within 30 days of the relevant month's end.
The Customer shall not use the Platform to process shipments containing prohibited goods under applicable Indian law; engage in fraudulent COD transactions; attempt to access or disrupt SendIt's systems; or reverse-engineer the Platform.
SendIt retains all intellectual property rights in the Platform. The Customer retains all rights in their own data uploaded to the Platform. "SendIt", "SwiftShip" and "WareSync" are registered trademarks of SendIt Logistics Private Limited.
Subscription fees are charged monthly or annually in advance. All fees are exclusive of GST. Payment is due within 7 days of invoice date. Overdue invoices accrue interest at 18% per annum from the due date.
SendIt's aggregate liability to the Customer for all claims shall not exceed the total fees paid in the 3 months preceding the event giving rise to the claim. SendIt shall not be liable for any indirect, incidental, or consequential damages. These limitations do not apply to liability arising from gross negligence, fraud, or wilful misconduct.
SendIt's liability for loss of or damage to goods in transit is limited to ₹1,000 per shipment or the declared value of the goods (whichever is lower), unless the Customer has purchased additional freight insurance. Claims must be submitted within 48 hours of delivery or non-delivery.
SendIt shall not be liable for failure to perform 3PL obligations due to events beyond its reasonable control, including acts of God, natural disasters, pandemic, strikes, government orders, or road closures.
Either party may terminate the subscription on 30 days' written notice. SendIt may terminate immediately if the Customer breaches the Acceptable Use Policy, fails to pay fees within 30 days of notice, or engages in fraudulent activity.
These Terms shall be governed by the laws of India. Disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Bengaluru, Karnataka, conducted in English before a sole arbitrator.
Non-delivery reports (NDRs) are the single biggest margin killer in Indian e-commerce. The average D2C brand loses 18-25% of shipments to RTO. At Rs 80-120 per returned shipment, that adds up fast.
Our analysis of 800,000+ shipments shows five root causes account for 90% of all returns:
Before a shipment leaves your warehouse, run every order through:
Not all carriers perform equally in every zone. Allocating blindly by rate causes unnecessary RTO.
When a delivery fails, the next 24 hours are critical.
Brands that deploy WhatsApp NDR re-engagement see 60-70% of NDR shipments successfully delivered on retry.
Most warehouse managers default to the full stock audit - shut everything down for 2 days, count every SKU, reconcile. It is disruptive, expensive, and by the time you fix the variance, new errors have already crept in.
Cycle counting is the alternative: count a rotating subset of inventory continuously, so every SKU gets counted 3-4 times per year without stopping operations.
For warehouses with 500+ SKUs, annual full audits have a fundamental problem: the count is stale the moment it is done.
Divide your inventory into zones or ABC categories:
We analysed 80,000+ shipments processed through SwiftShip in Q2 2026 across 6 major carriers to produce India's most detailed logistics SLA benchmark.
In Q2 2026, 8.3% of shipments had weight discrepancies. Blue Dart and Amazon Shipping had the lowest dispute rates. SwiftShip's shipment audit module flags weight discrepancies and auto-raises dispute tickets - brands recovered an average of Rs 1.2L per month in overcharges.
If you are processing more than 500 COD orders a month, you have probably experienced this: the amount deposited by your carrier does not match your expected remittance. This is a structural problem with how COD reconciliation works.
FMCG brands moving goods from factory to distributor or warehouse face a recurring decision: book a full truck or consolidate loads? The wrong choice adds 15-40% to your per-kg freight cost.
Full Truckload (FTL) is right when:
Typical FTL rates in India (2026): Rs 18-32 per tonne-km on major lanes.
Part Truckload (PTL) is right when:
Most FMCG brands with national distribution use a hybrid:
Most D2C founders can quote their customer acquisition cost to two decimal places. Ask them their per-order fulfilment cost and you will get a shrug. This is one of the biggest reasons D2C margins look worse than they should.
True per-order logistics cost = Storage cost + Pick and pack + Outbound delivery + Returns cost (weighted by RTO rate) + COD fee (weighted by COD mix)
100+ pre-built connectors. Connect your store, ERP, marketplace, and courier in minutes. No custom dev required.
Connect your online store and sync orders automatically the moment a customer checks out.
Pull orders from every marketplace you sell on into a single unified fulfilment queue.
Bi-directional sync with your ERP keeps inventory, invoices, and purchase orders always accurate.
SwiftShip allocates every shipment to the best carrier automatically.
Reconcile COD remittances and prepaid transactions automatically.
Use our REST API and webhooks to connect any system. Full documentation, SDKs, and a sandbox environment available.
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and provide a personalised experience.
These cookies are essential for the operation of our website and platforms. You cannot opt out of strictly necessary cookies.
We use Google Analytics 4. These cookies collect information in aggregate form and only placed with your consent.
These cookies enable enhanced functionality such as remembering your language preference or region.
We currently do not deploy advertising cookies or tracking pixels on our website. If this changes, we will update this policy and seek fresh consent.
Certain features involve third-party services that may set their own cookies:
You can control and manage cookies in several ways:
Questions about cookies? Contact our DPO at sales@sendit.co.in
Data Protection Officer
SendIt Logistics Private Limited
BHIVE Platinum, 48, Church Street, Ashok Nagar
Bengaluru – 560 001, Karnataka, India
SwiftShip and WareSync are built for developers and operators alike. Connect in minutes via REST API, webhooks, or our 100+ pre-built integrations.
One REST API to create shipments, track packages, manage NDRs, and reconcile COD — across all carriers simultaneously.
const sendit = require('@sendit/sdk');
const client = new sendit.Client({
apiKey: 'sk_live_xxxxxxxxxxxx',
env: 'production'
});
const shipment = await client.shipments.create({
orderId: 'ORD-1042',
pickup: {
pincode: '560001',
address: 'BHIVE Platinum, Church St',
contact: '9876543210'
},
delivery: {
pincode: '400001',
address: 'BKC, Mumbai',
contact: '9123456789'
},
weight: 500, // grams
cod: 1499, // ₹ COD amount
carrier: 'auto' // SmartRoute™ allocation
});
console.log(shipment.awb);
// → "DLV-77213"
console.log(shipment.carrier);
// → "delhivery"
console.log(shipment.label_url);
// → "https://labels.sendit.co.in/DLV-77213.pdf"import sendit
client = sendit.Client(
api_key="sk_live_xxxxxxxxxxxx"
)
# Track by AWB number
tracking = client.tracking.get("DLV-77213")
print(tracking.status)
# → "out_for_delivery"
print(tracking.eta)
# → "2026-08-05T15:30:00+05:30"
print(tracking.events)
# → [
# {"time": "09:14", "event": "Picked up",
# "location": "Bannerghatta Rd Hub"},
# {"time": "11:47", "event": "In transit",
# "location": "KR Puram Sortation"},
# {"time": "14:23", "event": "Out for delivery",
# "location": "Rider: Rajan M."}
# ]{
"event": "shipment.delivered",
"timestamp": "2026-08-05T15:42:00+05:30",
"data": {
"awb": "DLV-77213",
"order_id": "ORD-1042",
"carrier": "delhivery",
"status": "delivered",
"delivered_at": "2026-08-05T15:42:00+05:30",
"pod_url": "https://pod.sendit.co.in/DLV-77213.jpg",
"cod_amount": 1499,
"cod_status": "collected",
"remittance_date": "2026-08-07"
}
}The SwiftShip Shopify app is free to install with no subscription or software-access fee required. You only pay for courier postage and shipping labels used to fulfil your orders. Charges vary based on:
Available on WooCommerce
The SwiftShip WooCommerce plugin connects your WordPress store to 15+ courier partners in minutes. No subscription fee — you only pay for the shipping labels and courier postage used to fulfil orders. Charges vary based on:
Available on Magento / Adobe Commerce
The SwiftShip extension for Magento 2 and Adobe Commerce integrates multi-carrier shipping directly into your checkout and fulfilment workflow. Install for free — charges apply only for courier postage and shipping labels used per order. Charges vary based on:
100+ pre-built connectors across storefronts, marketplaces, ERP systems, courier partners, and payment gateways. New integrations added every month.
Shopify
WooCommerce
Magento
Amazon Seller
Flipkart
Meesho
SAP S/4HANA
Oracle ERP
Tally ERP
Delhivery
Blue Dart
Ekart
DTDC
XpressBees
India Post
Razorpay
Cashfree
Use our REST API to connect any system. Or request an integration — we ship new connectors every two weeks.
This shipment seems to have gone missing. Let's get you back on track.
← Return to Homepage