1. Introduction Welcome to Sent It, a part of Sigrid Spectrum Consultants Private Limited ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our logistics services, website, and any related applications (collectively, the "Services"). By using our Services, you agree to the terms outlined in this policy.
2. Information We Collect We collect the following types of information:
Personal Information: Name, phone number, email address, business details, and billing information.
Transactional Information: Order details, pickup and delivery locations, and payment history.
Device & Usage Data: IP address, browser type, access times, and website activity.
Location Data: GPS and real-time location tracking for logistics and delivery optimization.
3. How We Use Your Information We use your information to:
Provide and improve our logistics services.
Process transactions and payments.
Communicate with you regarding orders, updates, and customer support.
Enhance security and fraud prevention.
Analyze and improve our website and services.
4. How We Share Your Information We do not sell your personal information. However, we may share it with:
Service Providers: Third-party partners who assist in operations, such as payment processing, analytics, and delivery support.
Legal Authorities: When required by law or to protect our rights and users.
Business Transfers: In case of a merger, acquisition, or sale of company assets.
5. Data Security We implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention We retain your data as long as necessary to fulfill business purposes or comply with legal requirements. After that, data is securely deleted or anonymized.
7. Your Rights & Choices You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Restrict certain data processing activities.
To exercise your rights, contact us at [Insert Contact Email].
8. Third-Party Links & Services Our website and services may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
9. Changes to This Privacy Policy We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
10. Contact Us For questions or concerns about this Privacy Policy, please contact us at: office@sendit.co.in
